South Jersey Vision Center  
     
     
Frequently Asked Questions
Frequently Asked Questions
Staff Information


Our staff are here to serve you, our patients. They are committed to making your expierience at South Jersey Vision Center a pleasant one.

Whether you call or come to our office you will be greeted by Mary or Linda. They have years of experience and will assist you in making appointments, verifying your insurance coverage, scheduling surgery and providing you with informative and helpful information.

At the time of your appointment, our technician, Patty will check your vision and update your medical history prior to seeing the doctor. She also performs any testing.

Our office manager, Lynda will be more than happy to help with sorting out billing and dealing with any patient care issues.

They have been trained to assist the doctors in caring for you in our office. They are an intergral part of South Jersey Vision Center and help to provide the best eye care to you and your family.


Procedure Description:
Removing the opacified lens from the eye

What To Expect:
Over the years, cataract surgery has improved greatly due to significant advances in techniques and technology. The surgery is a relatively quick and painless outpatient surgery, requiring just a few hours at an ambulatory/outpatient surgical center. Post-surgery recovery time has been dramatically reduced. Many people enjoy improved vision with minimal dependence upon corrective eyewear as a result of modern cataract surgery.

Preprocedure:
You will have a comprehensive eye exam before your surgery. In addition, special testing will be performed to determine the curvature of the front of your eye as well as the length of your eye. These values are then used to determine the power of the lens that will be inserted in your eye.

You will be asked to contact your primary care physician to obtain pre-operative clearance. He/She will instruct you whether to take your medications the morning of your surgery.

You will be contacted by the hospital/surgery center before the date of your surgery and given a time to arrive prior to your surgery. Please be prompt.

You are not allowed to eat or drink anything after midnight the night before your surgery with the exception of small sips of water with the medications your physician has instructed you take.

Please arrange for someone to drive you to and from the hospital/surgery center.

Postprocedure:
Following your cataract surgery, you will have a patch and shield placed over the eye that was operated on. You will be sent to the recovery room for less than an hour and then will be sent home shortly there after. Please arrange for a someone to drive you.

You may resume a normal diet unless otherwise instructed. You may also resume normal activity with the exception of driving and any strenuous activity.

You will be examined the day after your surgery at which time the patch will be removed and you will be started on eye drops to be taken at home. As well, you will be instructed to wear a shield at night while sleeping.

Please call our office immediately if you have significant pain in the eye following your surgery.


Procedures

Procedure Description:
Correction of refractive error with a laser

What To Expect:
Your eye will be numbed with an eye drop and then gently opened with an eyelid holder. A suction ring is then placed on the eye. For a few seconds, while the suction ring is placed on the eye until it is removed, your vision dims or goes black. The microkeratome, a cutting instrument, then moves across the cornea to create a hinged flap of thin corneal tissue. The flap is lifted and folded back. You will then be asked to stare at a fixed flashing red light above you. The doctor focuses the laser on the exposed area under the flap. The computer assisted laser vaporizes microscopic amounts of corneal tissue. After reshaping the cornea, the surgeon returns the marked flap to its original position where it adheres immediately without stitches.

Preprocedure:
If you wear contact lenses, you will be advised to stop wearing your lenses for a period of time prior to the pre-operative examination and before the surgery. You also will be instructed to arrange for a driver to bring you to and from the laser surgery appointment. You can expect to spend approximately 60 to 90 minutes in the center.

The laser is extremely sensitive to scents and odors so the staff, patients and family members must follow these guidelines: no hair products, perfumes, after-shaves, colognes, scented lotions, facial creams and makeup. Earrings or facial jewelry should not be worn the day of the procedure. Most people can return to work the next day, however, depending on your occupation, you may need to take one to several days off. You should consider this possibility when scheduling surgery.

Postprocedure:
Immediately following your procedure, your vision will be blurry, and you will be slightly farsighted. We strongly encourage you to rest and keep your eyes closed as much as possible for the first 12 hours, being careful not to rub or touch your eyes for 24 hours. It is important to avoid getting substances like soap, shampoo or hairspray in your eyes. You must also avoid gardening, scuba diving, swimming, saunas, hot tubs and water sports for a minimum of two weeks following your procedure. Remember to wear proper eye protection when participating in active sports and working with machinery, tools or hazardous materials. Most importantly, be sure to take your medication exactly as prescribed and follow your post-operative instructions ensure a successful recovery. Significant sunlight exposure must be avoided for one year, as corneal regression may occur with over-exposure


Your Appointment
By SJVC

Please bring the following items to your appointment:
-A list of your medications
-Your most recent eyeglasses and/or contact lenses
-Your insurance card and all insurance information
You will be asked to complete a questionnaire regarding your health history. Please arrive a few minutes before your scheduled appointment in order to complete the preliminary information.

Dilation of pupils is necessary for a complete eye examination. The dilating drops will cause your vision to be blurry and sensitive to sunlight for up to four hours. We will provide you with sunshields if you forget to bring sunglasses.

Insurance
By SJVC

South Jersey Vision Center is committed to providing you with high quality eyecare services and exceeding your expectations. We continually strive to find ways to improve the services we provide to you, our patient. We know dealing with your insurance company can be confusing and time-consuming. That’s why we’ve taken steps to make the process easier for you.

Our Billing Department will submit claims to all insurers and health plans, whether or not we are a participating provider with that insurer or health plan. We promise to do this in a timely manner.

To help us make sure your claims are submitted correctly, we will frequently ask you to update your file. We have found that 25-50 percent of our patients make a change that affects their health insurance and reimbursement. If you do not report this information to us, the correct information will not be sent to your insurance or health plan. This often results in your visit not being covered, and both you and our staff spending a lot of time finding the problem, resubmitting the claim and waiting for reimbursement.

We’re here to help. Please feel free to ask us questions and let us know how we can serve you better.

You’re not only a patient, but a partner in your health care. Since our patients are insured by hundreds of different insurance companies, we need your help as well. Please present your insurance card(s) at each visit.

Understand the benefits your insurance or health plan provides for physician office visits. While our staff is familiar with many common plans, it is helpful for you to know what services are covered. If you are unsure, check with your employer or insurer. You will be responsible for any charges not covered by your insurance or health plan at the time of your visit.

Try to determine whether our office is a participating provider with your insurance or health plan. If you have a question please give us a call.

If you are a member of an insurance or health plan with which we participate, be prepared to pay any co-payment amount and any amounts for non-covered services performed during your visit. Co-payment amounts are usually noted on your health plan card. Our office will notify you of any non-covered services that may be required for your visit or procedure in advance of the service being provided.

If you are a member of an insurance or health plan with which we do not participate, we will file your claim as a courtesy for you, however, you are responsible for paying for your services at the time of your visit. For your convenience we accept Cash and Checks. Once your claim has been processed, any reimbursements due should be sent directly to you by your insurance or health plan.

Dry Eye
By SJVC

WHAT IS "DRY EYE"?

When tears are not produced in sufficient quantity to keep the eye comfortable, a condition commonly known as "dry eye" exists. The production of the baseline lubricating tears is deficient.

We produce tears two different ways. One method is through slow steady production which is constant and responsible for normal eye lubrication. The other method is through large spontaneous quantities when the eye is irritated or when we are emotional.

SYMPTOMS

The symptoms of dry eye include:

Stinging or burning eyes
Scratchiness
Stringy mucus in or around the eyes
Eye irritation from smoke or wind
Excess tearing*
Difficulty wearing contact lenses**

*Excess tearing from dry eye sounds illogical, but if the tears responsible for baseline eye lubrication are deficient and the eye is not kept wet enough, the eye will become irritated. When the eye has become irritated enough, a large volume of tears is created spontaneously as a reflex to wash the irritation from the eye. These tears will spill over onto the cheek.

**When we wear contact lenses, we must have enough baseline tears to wet not only the eye but also the contact lens.

COMPONENTS OF THE TEAR FILM

The tears are spread over the eye with each blink and make the surface of the eye smooth and clear. Without the tear film, our vision would be warped, distorted and blurred.

There are three layers in the tear film: 1) An oily layer: The outermost layer of the tear film is oily, creating a slick to help prevent evaporation. It is produced by meibomian glands located just behind the eyelashes.
2) A watery layer: The middle layer of the tear film is the watery lubricating component. It is produced by lacrimal glands.
3) A mucus layer: The innermost layer of the tear film is closest to the cornea; the mucus helps the tear film spread easily over the eye as we blink. It is produced by the conjunctiva. Without the mucus layer, the tears would not adhere to the surface of the eye properly.

SOME CAUSES OF DRY EYE

Age: Tear production normally decreases as we age. Dry eye can occur in both men and women at any age but women are more commonly affected. This is especially true after menopause.

Arthritis: Dry eye can also be associated with arthritis and accompanied by a dry mouth. This is called Sjogren’s syndrome.

Medication: A wide variety of prescription and non-prescription drugs can cause dry eye by reducing tear secretion. Some examples are:

Diuretics
Betablockers
Antihistamines
Sleeping pills
Medication for "nerves"
Pain relievers

Since many of these medications are necessary to treat ongoing health problems, the dry eye condition often must be treated with artificial tear products.

People with dry eyes are frequently sensitive to toxic side effects of eye medications as well, including artificial tears. Preservatives in eye drops can be irritating and many preservative-free preparations can be found if this problem occurs.

DIAGNOSING DRY EYE

Dry eye is diagnosed with a comprehensive eye exam and a review of symptoms.

Patients can have tear production measured with a Schirmer test as part of their exam. Specialized filter-paper strips are placed under the lower eyelids to measure the rate of tear production.

Diagnostic drops can also be used during an exam (fluorescein or Rose Bengal) to look for staining patterns.

TREATMENT OF DRY EYE

Supplementing the tears:

Eye drops called "artificial tears" are the mainstay of dry eye treatment. They lubricate the eyes and help to maintain moisture. Artificial tears are available without a prescription and there are many brands. They are also available in varying viscosity and in ointment form. Preservative-free preparations are used in those individuals who are sensitive to preservative or who use tears more frequently than every two hours.

Conserving the tears:

Tears drain out of the eye and into the nose. If low tear production is a problem then preventing tears drainage will help tears last longer. In a person with normal production, blocking tear drainage would cause the tears to spill over onto the cheek. However, in some dry eye patients with very low tear production, evaporation alone will be enough to prevent this and blocking the tear drainage can be very effective in dry eye relief.

Tear ducts (punta) can be closed permanently with cauterization; semi-permanently with silicone plugs; or temporarily with collagen plugs.

Other methods of treatment:

Because tears evaporate like any liquid, taking steps to prevent this can help. For example, in the winter with indoor heat, use a humidifier.

Wrap around glasses can reduce drying in a windy environment. Smoking is especially bothersome. Blockage of the meibomian glands can reduce the tear film slick and cause increased evaporation. Warm compresses and eyelid scrubs can release these plugs and help normalize the oily layer of the tear film.

Vitamin A deficiency can also cause dry eye and results from severe dietary neglect.

LINKS:

Sjogren’s Syndrome Foundation
300 N. Broadway
Jericho, NY 11753
(516)933-6365

National Sjogren’s Syndrome Association
3201 West Evans Drive
Phoenix, AZ 85023
(800)395-NSSA

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Optical Dispensary
By SJVC

Our Optical Dispensary is dedicated to providing top-quality and technologically-advanced services to meet all your eyewear needs. Our skilled licensed optician will assist you in selecting the frames and lenses that are just right for you. We will custom make your eyewear in our state of the art laboratory which ensures the highest standards and prompt delivery. And our lifetime service plan guarantees that we will clean and adjust your glasses at no cost to you.

Amsler Grid
By SJVC

Amsler Grid Home Test For Early Detection of Retinal Changes
Early detection of changes in the central sight area is vital to safeguarding vision from needless loss due to macular degeneration and diabetic retinopathy. If you are at risk for developing macular degeneration or have diabetes, it is wise to check the vision in each eye each day. Early detection of a problem with vision increases the chance of saving eyesight through timely laser treatment.

A simple test of vision quality that detects even minor changes when they first occur is the use of the Amsler Grid. This easy test only takes a moment for each eye. The results can give you timely warning of changes in your retina that warrant immediate attention by an ophthalmologist.

Instructions:
Wear your reading glasses
Hold the Amsler grid at a normal reading distance
Cover one eye
Look at the dot in the center of the grid
Note how the lines and squares appear
Test the other eye in the same manner

Action:
All of the lines should be straight and the squares of a uniform size.
If you note any changes in the appearance of the grid, such as distortion, blurring, discoloration, dark or missing areas of the grid, or any other changes, call and see your eye doctor immediately. Do not wait to see if the changes will clear on their own. Timely treatment is vital to safeguarding your vision.